faq
Shipping & Returns
Shipping is $10 CAD within Canada and the US. We offer free shipping on all orders over $250 CAD. International shipping rates under $250 CAD are calculated at checkout. Euro Summer Jewels is not responsible for any taxes, duties, or hold-ups at customs on international orders. We also offer free local pickup in Oakville, ON.
Please allow 1-2 weeks for production and shipping within Canada and the US. International delivery times may vary. If you require your item by a specific date, please leave us a note on the checkout page and we will do our best to accommodate.
Yes, we ship internationally. Please note that your order may take 2-4 weeks to arrive. Euro Summer Jewels is not responsible for any taxes, duties, or hold-ups at customs on international orders.
Due to the unique and handmade nature of our jewelry, all items are final sale.
Orders
You will receive a confirmation email once your order has been placed and another one with a tracking number once it has shipped. If you have not received an email, please contact us at vibes@eurosummerjewels.com.
We stand behind our jewelry and will work with you to find a solution to any issues you may have. If you follow all care instructions, your pieces will last for years to come.
Yes! You can purchase one here.Â
Yes! We’d love to work with you on a custom design. Please send us an email with your request to vibes@eurosummerjewels.com.
If you live in the GTA, you can make a private appointment to view the collection with Valerie in Oakville, ON. Please Contact Us to schedule.
ESJ Jewelry Consultation
All subscribers have access to a free 30 minute virtual jewelry consultation with one of our fouders. You can schedule your session here.
During your consultation, we’re here to answer any questions you might have about your existing jewelry wardrobe or pieces you’re looking to acquire. Here are some examples of what we can chat about:
- Identifying what’s missing from your jewelry wardrobe
- Ways to reimagine your existing pieces
- A specific look you’d like to create
- How to style Euro Summer Jewels with your own pieces
Jewelry consultations are scheduled to take place on FaceTime. We can also arrange a Whats App video call if preferred.
Please book your appointment here or email us anytime at vibes@eurosummerjewels.com.
Please feel free to contact us anytime at vibes@eurosummerjewels.com. We will do our best to respond within 24 hours.